Staffing Your Store for Success: Who to Hire Who to Avoid and How to Manage Them*
- Steve Bader
- Location: Portland Ballroom 254-255
Our industry relies on high-quality customer service that helps your customers succeed. We will discuss how to best meet these requirements by hiring the right people AND avoiding the temptation of hiring the wrong people to operate your store. Then we will discuss how to manage these employees to be retail stars.
*Homebrew Industry registration required. Limited to owners and employees of homebrew retail stores, wholesalers and suppliers.